Delivery Policy for GrowDepot.eu
Your Order, Our Priority
At GrowDepot.eu, we are dedicated to ensuring your orders reach you in the swiftest and safest manner. We work together with the manufacturers and distributors of your ordered product. After your purchase, we order your product at the producer or distributor involved, who will then arrange shipping to you. We only work together with producers or distributors who can deliver your product to your doorstep in maximum 5 working days. This way, we guarantee timely and secure dispatch of your products directly from their warehouses.
- Standard Delivery: All orders placed on GrowDepot.eu are dispatched from European warehouses and will typically arrive at your doorstep in a maximum of 5 working days.
- Their are no delivery charges. Products ordered at GrowDepot.eu are shipped to you for free.
Tracking Your Order
- Once your order has been dispatched, we will send you a confirmation email. Separately, you will receive a Track & Trace number from the shipping company, with which you can track your order.
Receiving Your Order
- Please ensure that someone is present at the delivery address to receive and (if needed) sign for the package. If no one is available during the delivery attempt, our courier will leave a notice with instructions on how to reschedule or where to pick up your package.
- If we are unable to deliver your order after multiple attempts, it may be returned to the warehouse it came from. In such cases, we will contact you for further instructions and may charge additional fees for re-delivery.
Issues with Your Delivery
- We strive for excellence, but if you face any issues with your delivery or the condition of your package upon arrival, please contact our customer support immediately. We are committed to resolving any problems promptly and to your complete satisfaction.
Changes to Delivery Policy
- GrowDepot.eu reserves the right to update this Delivery Policy without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed about our delivery practices.
Thank you for choosing GrowDepot.eu – Europe’s #1 shop for your cultivating needs. We’re dedicated to enhancing your growing journey every step of the way.